Uninstall the printer software from Control Panel > icon view > Programs and Features NOTE: If the printer software shows installed but is not working as expected, Printer software not installed - OR - (still) installed but not working?
Programs_and_Features_Printer_Desktop_Icons_4 HP Scan is named for itself and provides a direct call to the HP Scan software. The Printer Assistant is named for the printer and provides access to Print, Scan, and Tools T he installation of the printer software adds two shortcut icons to the Desktop. If the full driver printer software is installed, you will see the printer listed in Control Panel > icon view > Programs and Features. HP Smart and other print software / applications benefit from having the full driver installed. Install the Full Feature Software / full driver printer software for the printer. Preparation - Install Full Driver Printer Software
The full driver provides the foundation on which other programs and printing software depend. > Check / Install the Full Feature Software / full driver printer software Install the Full Feature Software / full driver printer software.Īs long as you do not use parts of the full driver software that require access outside of your network, this option might be enough to provide printing / scanning when you do not have connection to the Internet. HP Smart includes elements of the application that depend on connection to the network and to the Internet. HP Smart depends on access to Cloud servers and storage. It cannot scan through HP Smart while there is no internet.
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